Refund policy

No Return & No Refund Policy

Thank you for shopping with Kicks Club. Please read our policy carefully before making a purchase.

No Returns or Refunds

All sales are final. We do not accept returns or issue refunds for any reason other than in the case of:

Wrong item delivered
Incorrect size sent (different from what was ordered)
Defective or damaged product upon arrival
We offer 2 days return if the product is damaged of defective.

If your order meets any of the above exceptions, we will either replace the item or issue a full refund, based on your preference and product availability.

Eligibility for Replacement or Refund (Exceptions Only)

To be eligible, you must:

Contact us within 2 days of receiving the product. if it is damaged of defective.
Provide proof of purchase (receipt or order confirmation).
Share unboxing photos/videos clearly showing the issue.
Ensure the item is unused, with tags, and in original packaging.
Refund will be credited to the original payment method within 5 to 7 working days.
Exchange/ Replacement delivery will be delivered within 5 to 7 working days.

Please contact us at kicksclub.in@gmail.com to report an issue. Do not send any items back without contacting us first — unauthorized returns will not be accepted.